Introduction
At Cloud Care Manager, we are committed to protecting your privacy while delivering secure, compliant, and efficient healthcare management solutions. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform or visit our website.
Information We Collect
Personal Information
We may collect details such as your name, email address, phone number, clinic name, and professional role when you contact us, sign up for demos, or subscribe to our services.
Non-Personal Information
We automatically collect data such as IP addresses, browser types, device details, and website interactions to enhance performance and improve user experience.
Cookies
Our website uses cookies to remember preferences, improve functionality, and analyze usage trends. You can control cookie settings in your browser; however, disabling cookies may limit some website features.
How We Use Your Information
To Provide Services: Deliver secure, HIPAA-aware scheduling, billing, and payment tools for healthcare practices.
Customer Support: Respond to inquiries, onboarding requests, and troubleshooting assistance.
Communication: Send service updates, educational resources, or promotional messages with your consent.
Platform Improvement: Use non-personal data to monitor performance and enhance functionality.
Information Sharing
We do not sell your personal information.
Your data may be shared only:
To comply with applicable laws or enforce our legal rights.
With trusted third-party vendors who assist in hosting, payment processing, or analytics — under strict confidentiality and data protection agreements.
Data Security
Cloud Care Manager uses encryption, access controls, and secure servers to protect your information. We adhere to HIPAA and PCI-DSS security standards to ensure confidentiality and integrity. While no system is fully immune, we continuously maintain strong safeguards to protect your data.
Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request details about how your data is collected, used, and stored.
Changes to This Policy
Cloud Care Manager may update this Privacy Policy periodically to align with product changes or new compliance standards. We encourage you to review this page regularly for updates.
Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
Email: [email protected]
We are dedicated to maintaining your trust and ensuring the highest level of data protection across all Cloud Care Manager services.